Surveys

Bridge the gap between your Brand & your Customers

In a world where every customer's voice can shape your brand's future, the Oddle Survey stands as your ultimate partner. Designed to help you identify and understand your customers better, shape your brand and nurture ever-lasting brand loyalty.

Connect

Effortless Feedback Collection

Send surveys automatically, gather every customer's feedback and insights without lifting your finger!

Oddle Delivery & Takeaway

After every online order, automatically send out surveys to your customers and easily capture their experience without lifting a finger.

Oddle Reserve & Loyalty

After every reservation or check-in, automatically send out surveys to your customers and easily capture their experience without lifting a finger.

Broaden Your Feedback Horizons outside of Oddle

Extend your reach beyond the Oddle ecosystem. Ensuring you capture every bit of your customers' experiences.

Own

Understand your customers & gain valuable insights.

Whether you're managing one location or multiple locations, Surveys empower you to efficiently collect, consolidate, and analyse customer feedback. Dive into a world where every customer response becomes a valuable metric, guiding you to enhanced brand experience and loyalty.

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Real-Time Insights

Measuring feedback from all your locations easily in one unified dashboard.

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Boost your Google Reviews

Elevate your online presence by prompting satisfied customers to leave a Google Review.

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Identify Brand Advocates

You can effortlessly identify guests most likely to champion your brand based on their responses.

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Keys to Lasting Loyalty

Turn every customer interaction into an opportunity for repeat business. By building advocacy and performing meaningful service recovery, you'll not only retain your customers but also transform them into brand advocates

Turn Customers into Brand Champions

Spot your satisfied customers and automatically reward them with Redeemables. This recognises their positive experiences but also encourages them to keep coming back, be it for dine-in or online orders.

Win back Unhappy Customers

Engage your less satisfied customers by offering Redeemables/Vouchers. This gesture provides a chance to re-experience your brand positively, rebuilding trust and satisfaction.

Forge Lasting Connections with your Customers

Seamlessly funnel this rich survey data across Oddle's suite of products, empowering your team with in-depth customer understanding across other products.

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Ready to unlock your restaurant's full potential? Join the best with Oddle today.

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Mr Tay & Victor White Restaurant

Paul Keng Eng Kee

Yuan Xin Abundance

Clarice Orchid Seafood

José & Jian Bang Kulto

Mdm Mastura HJH Maimunah

Natasha Sum Kee

Shannon Butter Studio

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