In a world where every customer's voice can shape your brand's future, the Oddle Survey stands as your ultimate partner. Designed to help you identify and understand your customers better, shape your brand and nurture ever-lasting brand loyalty.
Connect
Send surveys automatically, gather every customer's feedback and insights without lifting your finger!
After every online order, automatically send out surveys to your customers and easily capture their experience without lifting a finger.
After every reservation or check-in, automatically send out surveys to your customers and easily capture their experience without lifting a finger.
Extend your reach beyond the Oddle ecosystem. Ensuring you capture every bit of your customers' experiences.
Own
Whether you're managing one location or multiple locations, Surveys empower you to efficiently collect, consolidate, and analyse customer feedback. Dive into a world where every customer response becomes a valuable metric, guiding you to enhanced brand experience and loyalty.
Measuring feedback from all your locations easily in one unified dashboard.
Elevate your online presence by prompting satisfied customers to leave a Google Review.
You can effortlessly identify guests most likely to champion your brand based on their responses.
keep
Turn every customer interaction into an opportunity for repeat business. By building advocacy and performing meaningful service recovery, you'll not only retain your customers but also transform them into brand advocates
Spot your satisfied customers and automatically reward them with Redeemables. This recognises their positive experiences but also encourages them to keep coming back, be it for dine-in or online orders.
Engage your less satisfied customers by offering Redeemables/Vouchers. This gesture provides a chance to re-experience your brand positively, rebuilding trust and satisfaction.
Seamlessly funnel this rich survey data across Oddle's suite of products, empowering your team with in-depth customer understanding across other products.
Ready to unlock your restaurant's full potential? Join the best with Oddle today.
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