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Restaurant Software

Restaurant Software

The Ultimate Guide to Finding the Best Restaurant Reservation System in Australia

9

min read

|

Dec 1, 2024

Best Table Booking Systems for Restaurants, Cafes in Australia
Best Table Booking Systems for Restaurants, Cafes in Australia
Best Table Booking Systems for Restaurants, Cafes in Australia

Introduction to Table Booking Platforms for Restaurants Australia

Australia's dining scene is dynamic and competitive, with restaurants catering to a wide array of preferences, from casual cafes to world-class fine dining. To thrive, restaurants need more than great food; they need tools to optimise operations and boost revenue. A reliable restaurant reservation system in Australia—like Oddle Reserve, ResDiary, SevenRooms, Quandoo, OpenTable, or Now Book It—can be a game-changer.

In this guide, we’ll explore the top restaurant reservation systems in Australia, comparing features, benefits, and pricing to help you make the best decision for your business.


Why a Restaurant Reservation System in Australia is Essential

Running a restaurant in Australia comes with its own set of challenges: high operational costs, strong competition, and a discerning customer base. A reservation system tailored to your needs can:

  • Streamline Operations: Simplify table management and minimise manual errors.

  • Drive Revenue: Fill quiet times and maximise space utilisation.

  • Enhance Customer Experience: Offer seamless booking and personalised communication.

  • Boost Online Reputation: Turn positive feedback into glowing reviews.


What to Look for in a Restaurant Reservation System

When selecting a reservation system, focus on these critical features:

  1. Growth-Focused Tools

    • Fill underperforming time slots (e.g., weekday dinners).

    • Campaigns to drive repeat visits and encourage reviews.

  2. Operational Efficiency

    • Table management with timeline and floor plan views.

    • Real-time updates, mobile compatibility, and guest self-service options.

  3. Customer Insights

    • Analytics to track sales and identify trends.

    • Comprehensive customer profiles for targeted marketing.

  4. Transparent Pricing

    • Avoid systems with unclear or commission-heavy pricing models.


Comparing Restaurant Reservation Systems in Australia

Here’s a detailed comparison of the leading reservation systems in Australia:


| Feature / Provider       | Oddle Reserve                          | ResDiary                                   | SevenRooms                                | Quandoo                           | OpenTable                              | Now Book It                             |
| **Website**            | [Oddle Reserve](https://oddle.me)     | [ResDiary](https://resdiary.com)          | [SevenRooms](https://sevenrooms.com)     | [Quandoo](https://quandoo.com)    | [OpenTable](https://opentable.com)     | [Now Book It](https://nowbookit.com)    |
| **Pricing**            | Pay-as-you-go, no setup fees          | Subscription-based, tiered pricing        | Subscription-based, high fees            | Commission-based for bookings     | Commission-based, or subscription for advanced tools | Subscription-based, scalable pricing    |
| **Growth Features**    | Advanced insights, automated reviews, cross-channel marketing | Basic tools for time slot management and promotions | Advanced CRM, segmentation        | Marketplace exposure              | Global diner network, marketplace exposure | Basic tools for promotions and campaigns |
| **Operational Features** | Timeline & floor plan views, real-time notifications, card guarantees | Customizable booking rules, pre-payment options | Advanced timeline & floor plan management | Basic booking tools              | Standard booking tools and communication features | Intuitive table management, POS integration |
| **Customer Insights**  | Visualizes sales across 14 segments   | Moderate insights into sales and bookings | Detailed customer segmentation and analytics | Minimal insights                | Moderate insights into customer data | Basic customer analytics                 |
| **Marketplace Presence** | No                                   | No                                        | No                                       | Yes                               | Yes                                    | No                                     |
| **Advocacy Tools**     | Automated feedback & review prompts   | No                                        | Yes                                      | No                                | No                                     | No                                     |
| **Integration**        | Seamless with Oddle ecosystem         | Limited                                   | Limited                                  | Limited                           | Limited                                | No                                     |
| **Best For**           | Restaurants focusing on growth        | Restaurants focused on operational efficiency | Large global restaurants              | Small restaurants needing visibility | Restaurants looking for marketplace exposure | Budget-conscious restaurants


Why Oddle Reserve is the Preferred Choice for your Restaurant

Oddle Reserve stands out as the only solution that blends operational excellence with a growth-focused approach. Its ability to automate engagement, boost repeat visits, and integrate seamlessly with other Oddle products makes it an ideal choice for Australia’s competitive dining industry. Establishments like Ten Minas and Espressoul in Perth have made Oddle Reserve their operating system of choice.

Transparent pay-as-you-go pricing ensures Oddle Reserve is accessible to all restaurant sizes, delivering value without hidden costs.


Conclusion: Choosing the Right Restaurant Reservation System in Australia

The best system depends on your restaurant’s goals:

  • For marketplace visibility, OpenTable and Quandoo are strong options.

  • For sophisticated CRM tools, SevenRooms is ideal but comes at a premium.

  • For an all-in-one solution focused on growth, engagement, and affordability, Oddle Reserve is the clear winner.


Ready to start taking reservations and transform your business with Oddle Reserve? Request a demo or learn more about Oddle Reserve today!

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Upscale dining meets smart solutions! Popular Italian restaurants in KL like Zenzero switched from Umai to Oddle, cutting subscription costs by 50% with a flexible usage-based model.


Oddle made selling tickets for Italian Week a breeze, reducing no-shows and simplifying deposit collection for large bookings.

Upscale dining meets smart solutions! Popular Italian restaurants in KL like Zenzero switched from Umai to Oddle, cutting subscription costs by 50% with a flexible usage-based model.


Oddle made selling tickets for Italian Week a breeze, reducing no-shows and simplifying deposit collection for large bookings.